Educational vision

Ten competencies

In order to become a hotel manager, you need a balanced mix of knowledge, skills and attitude. Therefore you will be taught ten specific competencies, for example:

• You will be able to create a service experience
• You can prepare, manage and improve the business and organisational processes of your company
• You will master the skill of initiating change in a planned manner

Teaching methods

Throughout the programme we use action learning. This means you must be able to take on a great deal of responsibility, as the number of supervised classes per week is limited. The remaining hours are spent working independently or on assignments in small groups.

The educational practice is based on four teaching methods:

• Problem-Based Learning: you work on problems in groups within a professional context
• Project-Based Learning: you work with other students on a concrete project assignment, commissioned by the hospitality industry
• Individual Academic Learning: an individual study of academic literature and managerial models
• Demand-Based Education: you propose how to design your graduation phase

In-school training company

At the heart of the programme is Sibelicious, our in-school training company. In a real-life setting, you get to learn what Hotel Management is all about. Together with your fellow students, you organise, cater for, manage and service real customers, who come in daily for lunch, dinner, a meeting or a congress.

In your first year you will work for your second year peers, who will manage you. In your second year, you yourself will take up the manager’s position and be responsible for budgets and dealing with the staff from a specific Sibelicious department.

You will get to know all the different aspects of the business - from the first contact with the client, to drafting a proposal and budget, right up to the execution of an actual event and the after-care. In addition, you work in the kitchen, restaurant and banqueting for both internal and external guests to provide them with a first class experience. The Service Desk is a separate section of Sibelicious where you get to take charge of the coordination of cleaning, maintenance, and distributing office supplies.

Onderwijs- en examenregeling (Nederlands) / Teaching and Examination Regulations (English)