Core competencies

You need a balanced mix of knowledge, skills and attitude. Therefore the curriculum is aimed at the mastery of ten specific competencies:

1. Creating experiences by delivering hospitality
2. Developing visions of external developments and engaging in active networking to this end
3. Preparing functional plans
4. Contributing to the development and implementation of HRM policies
5. Preparing, managing and improving business and organisational processes
6. Procuring all necessary management information
7. Initiating change in a planned manner
8. Developing new hospitality products and services
9. Cooperating and communicating in teams
10. Managing one’s own professional and personal development