Year 1 – Propaedeutic phase
The two first year modules are offered on alternating basis.
Knowing the fundamentals of Hospitality Operations. This module is an introduction to Operations Management and Management Information Systems in hospitality management organizations, in combination with practical training in the in-house training company Sibelicious. You will work in several outlets such as catering, service desk, store room, restaurant and kitchen. You organize, cater for, manage and provide service to real customers, who come in daily for lunch, dinner, a meeting or a congress. Next to that, you learn the basic principles of wine and receive an official wine certificate in the end.
Understanding the Hospitality Management Industry. You will learn how to deal with the basics of Finance, Economics, Marketing, Business Law & Ethics and Investigative Abilities in relation to the hospitality management industry.
Competencies learned in these modules are brought together at the end of the year in a final project. In a small group of students you will make a prototype of ‘the lobby of the future’!